Ayothaya Massage & Laundry

I hate to write bad reviews, but my sisters and I had a very bad experience with the staff at this laundry place. For this reason, I had to say something to make people (especially tourists staying in the area) aware of what they might encounter if they do go to this store. Here's what happened to us: We came to the store before noon on April 5 (Sun), 2026. We were staying at a hotel nearby. On Google Maps, the store had many good reviews, so we chose to bring our laundry to the store in person when we went out. We interacted with the staff (specifically three women at the front door) in person. They were dismissive and mean to us. They did not answer our questions until they had to. It looked to me they did not want to work. However, we were tourists and did not know much about other laundry options, so we still chose to work things out with them in order to get our laundry done. Based on the rules they made visible at the reception, we would be able to get our clean clothes back at 5 pm the following day and with free delievery to our hotel. However, they insisted on a later time and no delievery. In fact, they asked us to go back to the store in person for a self-pickup at 8 pm the next day. I read how things work at the store before I went there, so I did not give in. It took a while for us to reason with them in order to remind them it was still before noon and the store's rules state free delievery to nearby hotel at 5 pm the following day. Eventually, we did get our clean clothes back with free delievery to our hotel the next day. However, I will NEVER go to this store again. Sidenote: Before this bad experience, my sisters were thinking of doing massages there. Needless to say, they decided not to and were glad they didn't.

Ayothaya Massage & Laundry Sukhumvit 18 is a great place to relax. The staff were very professional and welcoming. They did an excellent job peeling my feet, leaving them smooth and refreshed, and the massage was very good—strong, relaxing, and exactly what I needed. Clean place, good service, and great value. Highly recommended if you’re in the Sukhumvit area.

We have been traveling in Thailand for almost two weeks, and had quite a bit of dirty clothes we had accumulated. We decided to get some of the clothes laundered, and found this location. We communicated via WhatsApp, and afterwards dropped our clothes off with the front desk of our hotel around 8pm. Shortly after, we got a message of the total due - very reasonable! We dropped off the baht at the hotel lobby. Next day, we come back to our hotel room to find freshly laundered clothes, nice and neatly folded in a plastic bag. All said, we got our clothes back in excellent shape in roughly 20 hours! We will definitely use this business when we inevitably return to Thailand!!!