Vivien Kan
2026年7月
The booking experience and the private room environment are great but the therapy session was extremely disappointing. Firstly, we were seated to do the scalp analysis to see before and after treatment. They therapist told my friend that hers is oily skin, and show us some of her broken hair. When my turn, I was told the exact same comment and it supposed a scalp analysis isnt it should focus on the scalp condition rather than broken hair? This shows that they are just going through the standard procedure. During the treatment, the therapist literally not putting enough pressure during the massage session. The gua sha was even worst, zero pressure, just softly touch your hair. I felt that she was in sleeping mode rather than me sleeping. She did not clean my outer ear which should be part of the package service. And, they did not do the after scalp analysis. After everything's done I supposed to change back my clothes, she just went off and I have to ask her please close back the curtain (for the glass wall) After all, not only money and time wasted, it was so disappointing and emotionally ruined my day.