lamun Onsen & Spa @ TRIBE Living Bangkok Sukhumvit 39

First impression was honestly not great, but the massage itself helped recover the experience. Overall I’d rate it around 7/10. The reception staff spoke politely but did not feel particularly service minded. On the other hand, the therapist’s massage technique was genuinely very good with strong and adjustable pressure, but her manner felt rushed throughout the session. Movements were quite rough, items were placed down loudly, and the overall atmosphere did not feel as calm or refined as expected from a spa environment. There was also no consultation form and nobody asked about focus areas, areas to avoid, or preferred pressure beforehand. I was even asked to walk to the counter myself to select the aroma oil. In addition, there was no foot wash or even a warm towel to clean the feet before the massage. On the positive side, the therapist did check the room temperature and offered an electric blanket. The massage bed was also very comfortable, especially the face opening which was larger than usual. Overall, the massage quality itself was strong, but the service flow and hospitality details still need improvement.